Bluehost is the # 3 choice on the
Worlds Best Online Business Resources Top 10 Hosting Reviews List.
Bluehost has been in the business of providing affordable web hosting services since 1996. Their web hosting package includes an impressive assortment of features for their customers which include the ability to host an unlimited number of domains with 2,500 email accounts, unlimited disk space and bandwidth. Their extensive list of supported features and software provides customers with a wide range of choices and positions them as one of the best rated hosting providers. Bluehost aims to provide a quality web hosting service, which meets and exceeds what businesses and individuals are looking for in a web site host.
Price Value
Bluehost's web site service package is regularly priced at just $6.95 per month to meet the hosting budget needs of those seeking an affordable web hosting service.
Bluehost's web hosting service delivers an impressive package of software and features. Don't be surprised to hear the odd whoop of joy from your webmaster. Additional value is received in the form of their site promotion and search engine submission service.
While Bluehost does provide the standard 30-Day Money Back Guarantee, we were surprised, given its added comfort value to new customers, to have to search diligently to find it in their tiny terms link at the bottom of the page.
Server Reliability
Bluehost employs Quad Processor Performance Servers, UPS Backup, Diesel Generator Backup Power, 24/7 Monitoring and an OC-48 Backbone Connection to support their Maximum uptime guarantee.
While we attempt to bring to you the most comprehensive information available, it is not the purpose of this review to manufacture information. We are only able to relay what is available. Hence, Bluehost's lower rating, due to a lack of technological information made available by the company, and which may not fully express the quality of service they provide.
Control Panel
Bluehost simply describes their control panel as an Account "Control Panel" with a short note stating that their service includes highly functional tools for administration. However, on further investigation, we find a cPanel login on their Help Center page.
Supported Software:
Software: CGI-BIN and Library, Server Side Includes, Frontpage 2000/2002 Extensions, PHP 5, Support for Custom PHP .INI Files, Perl 5, Python, Ruby/Ruby on Rails, Javascript/DHTML SSH Shell Access, FTP, MySQL Databases/Server, PostgreSQL Databases/Server and Customized Apache Web Server.
Pre-configured scripts include Message Forum (PHPBB and More), Form-mail Scripts, PHP Nuke/Post Nuke, Multiple Guest Book Options, WordPress, b2evolution, Mailing Lists, Image Galleries/Coppermine (More!), Poll and Survey Software, Moodle, Tikiwiki, Mambo and Joomia and phpForm Generator.
New Drag and Drop Web-site Builder and Web File Manager.
Web reports and statistics are made available with log files and stats.
Available settings options include Customizable Error Pages, Customizable Cronjobs, Courtesy Backups and Override .htaccess Support.
Email: POP3/POP3 Secure Email, IMAP/Secure IMAP Email, 3 Different Web Based Email Solutions, Forwarding Email Accounts, Autoresponders and Spam Assassin Protection.
Multimedia: Streaming Video, Streaming Audio, Real Audio and Video, Flash, Macromedia Shockwave, MIDI File Support and Add own MIME Types.
E-commerce: SSL Secure Server, OS Commerce Shopping Cart, Agora Shopping Cart, Cube Shopping Cart, Zen Shopping Cart, Free Generated Certificates, Password Protected Directories, Hotlink Protection and OpenPGP/GPG Encryption.
Site Promotion: Search Engine Submission, $50 Google Adwords Credit and $25 Yahoo! Search Credit.
Customer Service
Bluehost receives excellent customer feedback which supports their claim of employing a responsive, veteran support staff who address customer needs in a patient and friendly manner. Their USA based customer support includes 24/7 Toll Free Phone Support with hold times averaging under 60 seconds. In addition, they provide customer support 24/7 via email, online chat and their support ticket system, which is available through the online helpdesk.
Bluehost provides their customers with a comprehensive selection of online resources which include a comprehensive knowledge base, articles, a user forum, and an extensive collection of video tutorials. As an added bonus, Bluehost offers all customers a free pro account to www.simplescripts.com - making installation of blogs, forums, galleries, ecommerce etc. simple.
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